“In the service industry your hours are your inventory. Each day a typical employee has about 8 hours to sell. At the end of the day, any hours not sold immediately expire. It’s similar to what a grocery store deals with. If they don’t sell the milk by the date on the carton, the milk expires. They lose the investment in the milk and the potential profit from selling it. In much the same way, hitting project and task budgets is critical for the success of any business that sells time.”
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